Contact

Questions? Find the answers you need in our FAQ below! If you have a question that isn’t answered here, chat with one of our representatives!

• How to make a reservation

  You have two options: 1. Check out our step-by-step guide on How To Book A Reservation. 2. Chat with one of our representatives using our online chat service.

• Make a change to your reservation

  You have two options: 1. Chat with one of our representatives using our online chat service. 2. Give us a call at 1-800-991-7433. Our customer service line is only available Monday-Friday 6:00am-10:00pm.

• CONFIRM or CANCEL your reservation

  To confirm or cancel a reservation, chat with one of our representatives using our online chat service.

• Check the status and location of your vehicle

  To check the status of your reserved vehicle, chat with one of our representatives using our online chat service. Or give us a call at 1-800-991-7433.

• Questions about luggage, airport travel, or traveling with kids?

  Take a look at our FAQ page.